Introduction
Gk365 (gk365.ws) is committed to providing users in Bangladesh with a safe and transparent online betting experience. Our Privacy Policy clearly outlines what information we collect when you use the gk365 platform, why we collect it, and how we keep it secure.
This Privacy Policy applies to the gk365 website, mobile app, and all related services. By using the platform, you agree to this policy.
Our Commitment: gk365 never sells your personal information to third parties. Your data is used solely to improve our services and ensure security.
What Information We Collect
Gk365 collects the following types of information to provide its services. Each piece of data is collected for a specific purpose:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, address | KYC Verification & Account Security |
| Contact Information | Mobile number, email | Account Communications & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP Address, Device Information, Cookies | Security & User Experience Improvement |
| Usage Data | Betting History, Game Activity | Service Personalization & Responsible Gaming |
| Identity Documents | NID, Passport Scan | Age & Identity Verification (KYC) |
We only collect information that is genuinely necessary to deliver our services. Collecting unnecessary data goes against our policy.
Data Collection Methods
Gk365 collects your information in the following ways:
At Registration
When you create an account on gk365, we collect your name, mobile number, email address, and date of birth directly from you.
During KYC Verification
National ID or passport information is collected to verify your identity.
While Using the Platform
Activity is automatically logged during betting, gameplay, and payment transactions.
Cookies & Tracking Technologies
Technical data is collected via cookies while you use the website and app.
Contact Support
When you contact our support team, those conversations may be recorded.
Purpose of Data Use
Gk365 uses the data it collects for the following purposes:
- Service Delivery: To manage your account, process payments, and ensure a smooth gaming experience.
- Identity Verification: To complete the KYC process and verify account legitimacy.
- Security Assurance: To prevent fraud, money laundering, and cyberattacks.
- Contact: For important updates, transaction confirmations, and support.
- Personalized Experience: To suggest promotions and games tailored to your preferences.
- Responsible Gaming: To detect unusual betting patterns and alert you accordingly.
- Legal Compliance: To meet regulatory authority requirements.
- Service Improvement: To improve platform performance and usability.
Data Sharing Policy
Gk365 never sells your personal information to third parties. However, data may be shared in the following limited circumstances:
- Payment Providers: Minimal information is shared with payment platforms such as bKash, Nagad, and Rocket solely to process transactions.
- Regulatory Authority: Information may be disclosed to government or regulatory bodies when required by law.
- Law Enforcement Agencies: In the case of a court order or legal investigation.
- Technology Partners: With technology service providers required to operate the platform, all of whom are bound by our privacy standards.
A Clear Commitment: gk365 does not sell your information to any advertisers or marketing companies. This is a firm part of our policy.
Cookies & Tracking Technologies
Gk365 uses cookies to improve the experience for website and app users. Cookies are small data files stored on your device.
- Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand and improve how the platform is used.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Data Protection Measures
Gk365 uses industry-leading security measures to keep your data safe:
- SSL Encryption: All data transfers are secured with 256-bit SSL/TLS encryption.
- Database Encryption: Sensitive data is stored in encrypted format.
- Two-Factor Verification: Two-factor authentication for account access.
- Firewall & DDoS Protection: Advanced technology to protect against cyber attacks.
- Regular Audits: Regular testing conducted by independent third-party security experts.
- Limited Access: Only authorized personnel have access to your data.
In the event of a security breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.
Data Retention Period
Gk365 does not retain your data beyond what is necessary. General guidelines are outlined below:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years as required by legal obligations |
| KYC Documents | 5 years after account closure |
| Support Conversations | 3 Years |
| Cookies Data | 30 days to 2 years (depending on data type) |
Upon expiry, data is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal data:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections or updates to any inaccurate information.
- Right to Erasure: You can request deletion of your data under certain conditions.
- Right to Restrict Processing: You can restrict the processing of your data in certain circumstances.
- Right to Portability: You can request a copy of your data in a structured, portable format.
- Right to Object: You can object to certain types of data processing.
To exercise these rights, email us at support@gk365.ws. We will respond within 30 days.
Protection of Minors' Data
Gk365 provides services exclusively to individuals aged 18 and above. We do not knowingly collect information from minors.
If we become aware that any information from a minor has been inadvertently collected, we will immediately delete that data and close the associated account.
If you believe a minor is using gk365, please notify us immediately at support@gk365.ws.
Policy Updates
Gk365 may update this Privacy Policy as needed. For significant changes, we will:
- We will send a notice to your registered email address.
- We will display a notification on the platform.
- The update date will be noted at the top of the page.
Continued use of the platform following any changes will be considered acceptance of the updated policy.
Why gk365 Keeps Your Data Secure
End-to-End Encryption
All your data is protected with 256-bit encryption from transmission to storage — completely unreadable to hackers.
Data Not for Sale
Gk365 does not sell your information to any advertisers or data brokers. Your privacy is not part of our business.
You Are in Control
You can request to view, correct, or delete your information at any time. Full transparency is guaranteed.
Regular Security Audits
Independent security experts regularly audit our systems to ensure there are no vulnerabilities.
Limited Retention Period
Data is never retained beyond what is necessary. Once the specified period has elapsed, information is securely deleted.
Dedicated Privacy Support
Our support team is available 24/7 for any questions or requests related to data privacy.